Getting inside MS CRM
If you think that solutions which are on this blog are unsupported, then take a look at the post which my new German colleague Arne Janning has posted:
Getting inside Microsoft CRM - Part I
He'll get you virtually inside crm and from there you will be able to do anything that you have ever wanted to do with MS CRM.
I'll have to warn you: if you don't feel comfortable with what you see, then just don't try this. You'll likely be messing up your (clients?) system :-)