Until now I've had a hard time in getting my mind around a real business case where you would be able to use the Microsoft Surface table. Today I got an email message of one of my colleagues who pointed me at a YouTube movie which does show a good business example for the Financial Market.
What ideas do you have for using Surface in conjunction with CRM?
Although we're in the middle of web 2.0, most companies do not integrate social media in their organizations, including CRM. Avanade has concluded this based on a research which has been conducted under more than 500 global executives.
There are a lot of interesting facts published in the press release which can be downloaded from the CRM Social Media website of Avanade.
Avanade has create a profile for me on their public website in the experts section. It's quite a honer to be listed within the same list as Matt Joe, Dennis Mulder and Matt Parks. http://www.avanade.com/people/expert_detail.aspx?expertid=98
If you want to become an Avanade expert as well, feel free to contact me (ronaldl at avanade dot com) and I'll make sure that you get in contact with the correct HR person.
The Convergence 2007 Pinnacle Awards recognize, honor, and celebrate customers that have achieved outstanding success with their Microsoft solutions as well as Microsoft partners’ solutions. The three categories are Role Based Customer Awards, Excellence Customer Awards and Industry Leadership Awards.
One of Avanade's clients, Wellmark, has won the Industry Leadership Award for Healthcare. Another client, Haldex, has won the Overall Excellence Award. Especially the Overall Excellence Award is special because it recognizes a customer that demonstrates amazing efforts in multiple Pinnacle Award categories. Customers are not nominated in this category. The Pinnacle Award judging panel will choose the Overall Excellence Award recipient from the nominations received in the other categories.
Congratulations to the Wellmark and Haldex teams as well as to all the other winners of Pinnacle awards: http://www.msconvergence.com/public/pinnacleawards.aspx
For 3 years I'm working for Avanade, the joint venture between Microsoft and Accenture. Since 2004 we're located in the Netherlands and we have managed to grow from 17 to 100 Microsoft professionals. Now I ask you to help us grow even further!
Worldwide we are an organization of more then 5000 professionals and we're looking for more people who are willing to be part of the worlds largest IT consultancy dedicated to Microsoft solutions. For job openings in an office near you, take a look at: http://www.avanade.com/careers/
So why the title "Food for hungry IT-people"? It's part of our recruitment campaign in the Netherlands. Everybody from the Netherlands or Belgium should definately take a look at this site: http://www.hongerige-iters.nl. It's a movie in which you are the main player! But that's life within Avanade. Here each person is a main player themselves!
Here are some unique points which makes at Avanade my company:
- Joint venture between Microsoft en Accenture
- Large projects with a pure focus on Microsoft technologies
- Being the first to work with new technologies (Even closer that you can imagine: I'm having contact with the CRM Product Team myself!)
- Both Solution Development and Infrastructure projects
- Extensive focus areas like Dynamics CRM and AX, Information Worker, BI, .NET Development and Enterprise Integration.
- Great development possibilities (You'll need to get MCPD or MCSE certified within a year or two)
- Worldwide knowledge sharing, efficient collaboration
- Positive, collegial and above all a professional mood
Feel free to ask me about working for Avanade. Ofcourse you can also directly contact one of my colleagues in Human Resources. For the Netherlands that will be Noortje: noortjet@avanade.com, for other countries look at: http://www.avanade.com/careers/
While applying you may mention my name. Only real CRM professionals read this blog right? :)
I'm looking forward saying: "Welcome to Avanade!" to all of you!
Microsoft started putting Microsoft CRM into the market as an application for Small and Medium sized businesses. This didn't stop us from Avanade and also other partners to use this application in larger and even enterprise businesses. With the release of Microsoft CRM 3.0, the application is really Enterprise ready.
Avanade is the trusted advisor that customers depend on to deliver a successful implementation. Our team of experts has deployed Microsoft’s CRM solutions in the enterprise more than anyone else in the industry. Based on the experiences we have gathered, reports and whitepapers are being published on our websites www.avanade.com and www.avanadeadvisor.com. Here are some interesting articles:
Realizing the Vision of CRM with the Avanade® Federated Architecture
A report which shows the Avanade Federated Architecture. Federated architecture allows companies to deploy more than one instance of CRM, while ensuring that critical data remains in-synch and up-to-date across the entire organization. With synchronization across multiple CRM instances, collaboration is possible across regions and divisions, while individual groups can maintain their independence and optimize operations where necessary.
Avanade Enterprise CRM
At Avanade, we believe CRM is a holistic approach to improving customer acquisition, retention, and profitability. Simply put, it’s connecting the Right Customer, with the Right Information, at the Right Time across the Enterprise. This document describes the Avanade's Enterprise CRM offerings.
Scaling Microsoft® Dynamics™ CRM
Avanade has developed a whitepaper as well and it describes the Scalability and Performance Testing and Tuning Results for the enterprise.This white paper summarizes the scaling characteristics of Microsoft Dynamics CRM 3.0 with a medium to heavy sales force automation transaction load supporting 3,000 concurrent users. Avanade initiated performance testing in 2006 at our technology infrastructure lab in Seattle, Washington.
Our public references include:
- O.C. Tanner
- ABN Amro
- BGE Home
- Sara Lee
- Bouwfonds
If you'd like more information on how Avanade can leverage CRM in Enterprise organizations, feel free to contact me or Anthone Withers, Avanade global CRM Solutions Director, at mbs@avanade.com.
